About
Highly skilled IT System Administrator with over 4 years of experience specializing in Active Directory, Azure Active Directory, VMware Esxi, and Microsoft 365. Proven ability as an Intune Consultant to resolve complex technical issues related to Conditional Access, Mail Flow, spam, and malware, ensuring robust system security and operational efficiency. Eager to leverage comprehensive technical expertise to drive organizational success and achieve significant career advancement.
Work
Hyderabad, Telangana, India
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Summary
Currently serving as an Intune Consultant, responsible for managing cloud infrastructure, ensuring device compliance, and optimizing user access for a paper industry client.
Highlights
Managed and configured policies in Microsoft Intune and Azure AD, ensuring secure and standardized device settings across the client's infrastructure.
Deployed and provisioned user devices using Windows Autopilot, enabling seamless onboarding and zero-touch enrollment workflows.
Executed multi-factor authentication (MFA) tasks, including configuration, user enrollment, and security token generation, enhancing overall security posture.
Administered Microsoft 365 (O365) licenses, optimizing resource utilization and ensuring compliance for all organizational users.
Migrated and archived departing user data to OneDrive and SharePoint, ensuring secure data retention and efficient access management.
Provisioned and managed SharePoint Online access for users and managers, including creating and configuring new SharePoint sites to support collaborative needs.
Monitored security alerts in Microsoft 365 Security Center, responding promptly with remediation actions like isolation and threat removal to maintain system integrity.
Documented standard operating procedures, technical configurations, incident resolutions, and root cause analyses, improving operational efficiency and knowledge transfer.
Hyderabad, Telangana, India
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Summary
As System Engineer II, managed complex Active Directory domains and infrastructure, ensuring high availability and robust system performance for over 70 domain controllers.
Highlights
Administered over 70 domain controllers across multiple Active Directory domains, ensuring continuous system performance and availability.
Managed monthly patch maintenance for all domain controllers and management servers, enhancing system security and stability.
Implemented and maintained Group Policy infrastructure, aligning with organizational policies and guidelines to enforce security and configuration standards.
Created and provided role-based permissions to administrators, improving security and operational efficiency.
Performed AD trust creation and restored deleted objects from Active Directory Admin Center, maintaining data integrity and access.
Resolved complex DNS and mail flow issues, minimizing downtime and ensuring critical communication channels.
Analyzed and mitigated SPAM and Phishing emails, enhancing email security and user protection.
Managed and renewed all in-use certificates, preventing service interruptions due to expirations.
Installed and administered Windows family operating systems, configured shared drives, and managed centralized print servers.
Hyderabad, Telangana, India
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Summary
Provided L1 technical support for Active Directory, ensuring efficient system operation and resolving user issues.
Highlights
Provided L1 technical support for Active Directory, effectively resolving user issues and maintaining system functionality.
Installed and configured ESXi Servers and administered Windows family Operating Systems, ensuring stable IT infrastructure.
Maintained anti-virus systems across all endpoints, protecting against malware and security threats.
Configured and troubleshot network issues using TCP/IP, ensuring reliable connectivity.
Supported MS Office installations and client machine integration into the domain, enhancing user productivity.
Performed system maintenance, upgrades, and hardware troubleshooting, minimizing system downtime.
Supported end-user applications and operating systems, resolving technical issues for diverse users.
Managed backups and restorations, ensuring data recovery and business continuity.
Maintained accurate assets inventory and documentation, supporting efficient IT resource management.
Languages
English
Hindi
Telugu
Skills
Directory Services
Active Directory, Azure Active Directory, AD Accounts, Group Policy Objects (GPOs), DNS, AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting, Workstation Configurations, Browser Configuration Settings, Microsoft Built-In Groups, AD Objects Permissions, Active Directory Server Roles (CAs, IIS, File/Print, DNS), Low-level delegation, AD Sites, Replication Topology, AD Troubleshooting Tools, Domain Controllers Administration, Promoting/Demoting Domain Controllers, AD Trust Creation, Managing AD Sites and Services, Restoring deleted objects.
Cloud Platforms & Security
Azure Intune, MFA (Multi-Factor Authentication), User Creation, Conditional Access Policy, Autopilot, Advanced Threat Protection, Cloud App Security, Anti-Phishing Policies, Microsoft 365 (O365), SharePoint Online, OneDrive, Microsoft 365 Security Center, Security Baselines, Device Health Monitoring, Compliance Status.
Operating Systems & Virtualization
Windows Server Operating System, File Servers, Print Servers, Application Servers, VMWare ESXi Servers, P2V, Windows Family Operating Systems.
Network & Infrastructure
TCP/IP, Network Configuration, Network Connectivity Troubleshooting, LAN Connectivity Troubleshooting, Centralized Print Servers.
Applications & Tools
MS Outlook, MS Excel, MS PowerPoint, MS Word, ServiceNow, Jira, AnyDesk, Slack, RDP, Tight VNC, Outlook Express Clients.
System Administration
Systems Documentation, Backup Configuration, Systems Performance Monitoring, Systems Availability Monitoring, Patch Maintenance, Mail Flow Issues Troubleshooting, Transport Rules, Spam Analysis, Phishing Email Analysis, Certificate Management, Disk Quota Management, Shared Folder Permissions, System Maintenance, Upgrades, Hardware Troubleshooting, End-user Application Support, Operating System Support, Assets Inventory, Technical Configurations, Incident Resolutions, Root Cause Analyses, Endpoint Security, Threat Mitigation, Change Management, Ticket Resolution.